Ser Casasandra Boutique Hotel Isla Holbox, Isla Holbox - Reviews, Room Options & Prices 2025

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About the Hotel

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

Ser Casasandra Boutique Hotel is located on Holbox Island, a serene getaway along the Gulf of Mexico and Caribbean Sea. This boutique hotel features rustic decor and personalized services, set in a vibrant natural environment. Known for its artistic ambiance and connection to nature, it is a unique destination for travelers seeking tranquility. The hotel provides easy beach access and offers a number of amenities designed for a relaxing stay.

Location

Located on Holbox Island, the hotel is accessible via ferry, private boat, or small plane, with Cancun Airport less than 50 miles away. The surrounding area is home to diverse wildlife, including colorful birds, whale sharks, and dolphins. Guests can explore the nearby beaches, including Playa Holbox and Punta Mosquito, enhancing their island experience.

Rooms

All guestrooms at Ser Casasandra Boutique Hotel are equipped with thoughtful amenities such as premium bedding and air conditioning. Guests can expect charming details like gauzy mosquito netting, wood-beam ceilings, and painted ceramic basin sinks. The spacious suites offer separate living and dining areas, with some showcasing views of the sea or garden. Each unit features a private balcony with a hand-crafted hammock, mini-bar, and coffee-making facilities.

Eat & Drink

The hotel's dining includes the Gourmet Restaurant, which serves an array of Mexican and international cuisine in an elegant setting. Daily breakfast is complimentary and includes an a la carte menu, while themed dinners featuring Cuban cuisine are specially organized on Saturdays. A snack bar offers a variety of refreshments, and guests can enjoy drinks at the beach bar or the poolside bar during their stay.

Leisure & Business

Ser Casasandra Boutique Hotel provides various recreational activities, including free morning yoga classes and the opportunity to rent bicycles. Guests can enjoy an outdoor pool, and personalized boat tours can be arranged through the hotel for family-friendly adventures. The hotel also features Wi-Fi in common areas, concierge services, and local music events on Saturday nights.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

48 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Master Suite

Max:

2 persons

75 m²

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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Superior Standard King Room

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Isla Holbox2700 ft

Airports

Cancun (CUN) 91.8 mi

Isla Mujeres (ISJ) 99.7 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Dining!

“The meals were excellent, with the lobster pasta being one of the best dishes I've ever tasted. The variety in the menu offered both healthy and indulgent options.” view full review

Relaxing Retreat!

“The pool area was serene, typically quiet, and featured comfy beds that made lounging a pure delight. It provided an excellent escape for a perfect day of relaxation.” view full review

Indulgent Comfort!

“Our room was spacious and beautifully decorated, featuring luxurious linens, thoughtful amenities like free beverages, and even a cozy hammock on the balcony for complete relaxation.” view full review

Cozy & Inviting!

“The living area was well-appointed and spacious, creating a warm and welcoming environment that felt just like home, perfect for unwinding after a long day.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
Express check-in/ -out
Concierge desk
No pets allowed
Private beach

Sports & Fitness

Wind surfing
Snorkeling
Canoeing
Yoga class
Fishing

Services

Paid airport shuttle
Room service
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun terrace
Garden area
Spa & wellness center
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Location

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

Map view

Calle Igualdad Costado De Sec Tec, Isla Holbox, Mexico, 77310

City landmarks

Island

Holbox Island

2100 ft

Punta Mosquito

2100 ft

Calle Palomino A 100 metros del muelle de Holbox dive center

La Choza de Fito

2100 ft

Av. Pedro Joaquin Coldwell 1 Av. Pedro Joaquin Coldwell & Calle Tintorera

Refugio Holbox

3200 ft

A 15 minutos del Puerto de Chiquila y a 3 horas de la ciudad de Cancun.

El Corchal

2100 ft

Harbor

Muelle de Holbox

4000 ft

Calle Damero Avenida Tiburón Ballena

Balam Art On Feathers

4000 ft

Beach

Punta Cocos

1.7 mi

Punta Coco Beach

1.7 mi

Nearby

Beach

Playa Holbox

900 ft

Quintana Roo

Ayim Naha

300 ft

Holbox

Downtown Holbox

2000 ft

Restaurants

Raices Beach Club and Marina

200 ft

On the Beach

Barquito Mawimbi Beach Bar & Restaurant

800 ft

Calle Igualdad Playa Norte

Mandarina Seaside Restaurant by Casa Las Tortugas

1300 ft

Manzana 1

ROOTS Pizza a Lena

1600 ft

Calle Porfirio Diaz Between Palominos & Carite Unidad Lazaro Cardenas

Pizzeria Edelyn

1800 ft

Domicilio Conocido Town Square

Restaurante Milpa

1900 ft

Calle Palomino S/N

Viva Zapata

2000 ft

Calle Damero 67 Solar 14 1/2 Block From Main Square

The Notorious Cocktail

1800 ft

Calle Palomino esquina frente al muelle tiburon Ballena Frente Letras al Muelle Tiburón ballena

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

Exceptional dining experience

Beautiful beach access

Slow beach bar service

Water issue in room

8.4/10

Great

Rooms

7.8

Location

8.8

Service

7.6

Dining

9.6

Henry

United States of America, December 2024

5.4/10

Our stay at the hotel was a mix of wonderful culinary experiences and disappointing room conditions. The dining, particularly Chef Andres' dishes, was top-notch and a definite highlight. However, the rooms left much to be desired, feeling outdated and not matching the luxurious vibe we anticipated. The location offers beautiful beach access but was marred by seaweed issues during our visit. Overall, while there were standout moments, it didn’t fully meet our expectations.

Rooms

5.0

We stayed in two different rooms, and both felt tired and far from the chic expectations set by the photos. They were significantly smaller than we anticipated, and one had water leaking through the sliding door during rain.

Service

5.0

Service was a letdown, particularly their handling of our transfer and lack of communication regarding charges. It felt disorganized and unhelpful during our stay.

Location

6.0

The hotel's location was beautiful with direct beach access, but the seaweed problem was prevalent and affected our enjoyment of the beach.

Dining

9.0

Dinner was absolutely fabulous, especially the mushroom risotto which I would rank among the best I've ever had. Chef Andres truly knows how to impress with his creativity in the kitchen.

Facilities

5.0

Some facilities were charming and unique but the state of the rooms lessened the overall appeal.

Dean

United States of America, November 2024

9.2/10

I had the most incredible stay at Casa Sandra, nestled on the stunning Paradise Island with its beautiful beaches and warm, welcoming people. The rooms were beautifully decorated and super comfortable, and I loved how private my suite was. The dining was exceptional and the food was truly delicious. However, I noticed that the service can be a bit slow due to it being island life, so don’t expect a fast-paced experience. Overall, it was such a magical getaway, and I can't wait to return.

Rooms

9.0

The suite I stayed in was beautifully decorated, immaculately clean, and had a lovely hammock for relaxation.

Service

8.0

The service was wonderful, although a bit slow at times, likely due to the relaxed island pace. The staff were very accommodating and attentive.

Location

10.0

The hotel is located just steps away from the beach, providing easy access to the beautiful shoreline. It's a short walk into town for shops and restaurants, making it very convenient.

Dining

10.0

Dining was a highlight, with a fantastic breakfast buffet offering a mix of traditional Mexican dishes, baked goods, and made-to-order options. Every meal I had was filling and delicious.

Facilities

9.0

The facilities were excellent, especially the pool area which was well-kept and provided a nice change of scenery. Biking around the island was also a fun added perk.

David

United States of America, October 2024

9.6/10

I had an amazing experience at Ser CasaSandra, where luxurious design meets exceptional service. The beach was absolutely stunning and offered a perfect backdrop for relaxing. The rooms were spacious and immaculately kept, which added to the overall comfort of my stay. However, the price felt a bit steep for what was offered, and the ocean view from my first-floor room wasn’t as direct as I had hoped. Overall, I'm thrilled to return for a longer visit.

Rooms

9.0

My room was huge, featuring a large bathroom with a tub and two porch areas equipped with hammocks and seating. It was comfortably cool with strong A/C, perfect for the hot weather.

Service

10.0

The staff went above and beyond to make my stay special, from the warm welcome drink to their attentive support while booking tours.

Location

9.0

The hotel is situated ideally, just a short walk from downtown yet far enough to enjoy the peace and beauty of the beach.

Dining

10.0

Breakfast was delightful, offering a healthy and abundant selection that set a wonderful tone for the day. I especially loved the tacos and ceviche for lunch at the beach club.

Facilities

10.0

The facilities were simply gorgeous and well-maintained, allowing for a peaceful and luxurious retreat.

Buddy

United States of America, September 2024

9.4/10

I had the pleasure of staying at a charming boutique hotel that truly offered a wonderful experience. The location was perfect, with calm water views just a short walk from the vibrant area of Holbox. The staff was incredibly attentive and made the stay memorable. On the downside, the prices for excursions seemed a bit steep and could use a little improvement in options. Overall, it was great value for a peaceful getaway.

Rooms

9.0

The room was a beautiful white-washed oasis with comfortable beds and an inviting bathroom. The details like candles and snacks added to the charm.

Service

10.0

The staff was extremely nice and attentive, always ready to help us with our adventures. They made our stay feel homey.

Location

10.0

The location was fantastic—Far enough from the center to be peaceful, yet close to all the bars and restaurants. The water views are unbelievable.

Dining

9.0

The restaurant had a great menu, and I was impressed by the quality of my meal. The included breakfast was also delicious, with plenty of options.

Facilities

9.0

The hotel had a lovely pool area and offered bicycles that made exploring easy and fun.

Walter

United States of America, September 2024

8.6/10

Our stay at Ser Casasandra was nothing short of amazing! The location on Holbox Island is perfect for beach lovers, with shallow waters and pristine sand. The dining experience, especially with Chef Andres's exceptional seven-course meals, was a highlight that we cherish. However, while the service was generally great, the experience at the beach bar could use some improvement. Overall, this hotel is a true gem, perfect for a relaxing getaway.

Rooms

8.0

The room was spacious, comfortable, and impeccably clean, providing everything we needed for a restful stay. However, we did encounter some water dripping from the ceiling during a rainy night, which was quite unexpected.

Service

7.0

The service was generally outstanding, with staff consistently going above and beyond to ensure we had a wonderful experience. However, the beach bar service did feel a bit slow at times.

Location

9.0

The hotel's location is magnificent, offering easy access to the beach and colorful town life just a short stroll away.

Dining

10.0

Dining at the hotel was a highlight! The breakfasts were delicious, and each dinner, especially with the special menu curated by Chef Andres, felt like a culinary adventure.

Facilities

9.0

The facilities were well-maintained and inviting, with a lovely pool area that was usually quiet and very relaxing.

Exceptional dining experience

Slow beach bar service